Help & Support
Common help topics
- Playback issues or songs stopping unexpectedly
- Account access and sign-in problems
- Account deletion requests
- Playlist issues
- Premium or restore purchase questions
- Track classification corrections or content issues
How to contact us
Email T9KNAVINAVI@outlook.com and include as much detail as you can, such as your device, what happened, and the approximate time of the issue.
Account deletion
If you need your Navi Navi account deleted and cannot access the app, use the dedicated web request page at /account-deletion/.
Response time
We aim to respond as quickly as possible, but response times may vary depending on volume and severity.